Apex Digital Solutions is a one of a handful of Microsoft managed partners in Michigan. We focus on using Microsoft's cloud technologies to deliver solutions for our customers as an IT Managed Services Provider (MSP) and Systems Integrator (SI). We strive to empower users as well as the community. We’ve won multiple awards, including: 2015 Microsoft Compete Partner of the Year – U.S. Central, 2014 Microsoft Cloud Partner of the Year – Heartland, 2013 Microsoft Cloud Partner of the Year – U.S. Central and are on the 2015 MI 50 Companies to Watch. Not only are we a Microsoft Gold award winning partner, we also actively engage in community outreach. We’ve partnered with local charities and non-profits for numerous projects and encourage our employees to step up and take action in volunteer work.
Apex is looking for a Support Engineer to join our service team in Southfield, Michigan. They will need to be able to be a quick learner and team player willing jump right in and assist in the service team resolving technical support issues. These issues include but are not limited to Office 365, workstations hardware and software support, printers, servers, and networks.
Essential Duties and Responsibilities:
Knowledge of core software products support include
Windows Operating systems - Windows 10, Windows 8 and Windows 7
Windows Servers - Windows Server 2016, 2012, 2008
Microsoft Office - 2016, 2013 and 2010
Office 365 - Admin Center
General office hardware including various multi-function printer/scanners
Internet-enabled smartphones (iPhone, Android-based phones, Windows Mobile phones)
Fostering Teamwork - As a team member, the ability and desire to work cooperatively with other on the team