Sales Operations Manager

Southfield, MI
Full Time
Entry Level
Sales Operations Coordinator
Join the culture-oriented team of Apex Warriors who use Microsoft Cloud Technologies to help customers achieve their goals.

Apex Digital Solutions is a premier Microsoft Gold Partner based in Michigan. We use Microsoft Cloud Technologies to empower customers to be more secure, productive, and engaged. We deliver high-value services such as briefing, immersion, and architecture sessions, fixed fee engagements, managed services, and adoption/change management engagements.

We are seeking culture-oriented professionals who want to make a positive difference in the lives of others. Apex Digital has been recognized as one of Crain Detroit’s 100 Cool Places to Work in Michigan and received the DBusiness Top Corporate Culture Award Finalist distinction twice. We offer competitive compensation, benefits, and opportunities for professional growth.

As a Sales Operations Coordinator, effective communication with customers, delivery, and leadership team members is critical to ensure proper sensitivity to the needs of the sales force while providing outstanding customer support to internal and external customers.

Inside Sales​
  • Assistance with basic proposals/requests​
  • Deal Registration and other special pricing requests​
  • Assistance with CRM hygiene and reports​
  • Management of CSP platform​
  • Management of sales demo equipment​
Sales Operations​
  • Product catalog upkeep ​
  • Creation/Maintenance of standard offering templates​
  • Implementation of pre-sales questioners and playbooks ​
  • Creation/Maintenance process and training documentation​
  • Identify opportunities for process improvements and efficiency gains in order processing and project management workflows.
  • Sales reporting and analysis​
  • Deep understanding of all partner programs: Keep updated status on each and what is required to both maintain and grow
Skills and Qualifications:
  • 2-5 years of sales related experience – preferably in the technology space at either a service provider or partner
  • BA/BS, preferably in sales or a related field
  • Prior experience with CRM system - preferably HubSpot
  • Strong knowledge of working with Microsoft tools (Word, Excel, Outlook, Teams) is a must
  • Enjoy working with customers and external audiences
  • Skill in preparing written communications and materials
  • Self-motivated with the ability to work in a fast-moving environment
Benefits
  • Competitive salary based on experience and qualifications
  • Health, vision, and dental benefits
  • Life Insurance and short/long term disability
  • Quarterly based performance incentives
  • Unlimited Paid Time Off 
  • 401k match 
  • Paid Volunteer Days 
  • Full on-the-job training and support 
  • Award-winning work environment and culture 
  • Great opportunity for advancement 
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